WEBSITE TERMS AND CONDITIONS OF USE
Acceptance of Terms
By accessing, using, or purchasing through pouchescolombia.co, the user agrees to have read and understood the terms and conditions. If not in agreement, the user must refrain from using the site.
Modifications
We reserve the right to modify the terms without prior notice. Modifications will be published on the site and will take effect immediately.
Jurisdiction
This site is governed by Colombian laws. Any dispute will be submitted to the courts of the Republic of Colombia.
Prohibition of Sale to Minors
The sale of oral nicotine products is prohibited for individuals under 18 years of age, in accordance with Law 1335 of 2009 (modified by Law 2354 of 2024) and Article 52 of Law 1480 of 2011 (Consumer Statute).
By accessing our page and selecting "I am over 18 years old," you confirm that you are of legal age to browse and make purchases on the site. Therefore, any subsequent purchase made will be your sole responsibility.
We reserve the right to verify your identity and age through automated or manual processes before dispatch.
Failure to comply with this requirement will result in the cancellation of the order and account blocking.
Responsibility for Minor Access
If you are a minor and access this page, your parents or guardians are responsible for your use. Falsifying your age to access our services or make purchases may result in account or service cancellation, and constitutes an infraction of the Colombian Penal Code (Law 599 of 2000).
Limited Liability
We are not responsible for damages resulting from improper use of the site or technical problems beyond our control.
Right of Withdrawal
The user may exercise their right of withdrawal within five (5) business days following product delivery, in accordance with Law 1480 of 2011. For more information, please consult our Warranty, Exchange, and Withdrawal Policy.
Exchange and Return Policy
The user may request exchanges or returns within five (5) business days after receiving the product, provided it is in perfect condition, unused, and with its original packaging. Consult our Warranty and Exchange Policy for more details.
Personal Data Processing
By making purchases or using the site, the user authorizes the processing of their personal data in accordance with the Privacy Policy and Law 1581 of 2012 (Personal Data Protection).
Security and Payment Methods
Payments are processed through secure platforms. We do not store sensitive payment data.
Contact
For more information or inquiries, you can contact us at info@poucherz.com or at +57 324 658 2877.
Update date: February 2025